We look forward to working with you. From start to finish, we work to ensure that the testing process is efficient and effective for your business. We begin processing samples the day they are received, and our team of experts stands ready to assist with questions and suggestions along the way.
It’s easy to get started!
Set up New Customer ID Number: Complete the form to receive a new Customer ID Number. Our Customer Service team will follow up with everything you need to get started.
Submit Your Order: Unsure about what testing to select? Our Customer Service team can provide suggestions to ensure you receive the most accurate and efficient results based on your needs.
Collect and Package Samples: Collect samples that are representative of the product to be tested, and package carefully to prevent loss of sample integrity during shipping. Be sure to include a printout of your Analysis Request in your shipment and confirm that your sample labels match the information on the form.
Contact Customer Service for guidance on an appropriate sample size for your submission and for packing tips.
Ship and Submit Samples: Ship samples to NQAC Araras, Avenida Zurita, 929 , Araras, São Paulo – 13601-901 Jardim Belvedere.
Samples are received Monday-Sunday from 08:00 – 17:00 EST. Samples received prior to 15:00 are processed the same day.
Your Results: We receive, test and report every day. Results are issued via email in .pdf format. We also offer daily, weekly or monthly result data reports in Excel for easy data trending, filtering and importing.
Here is a helpful guide to get started working with us.
Nestlé Quality Assurance Center
Avenida Zurita, 929 – Jardim Belvedere
Araras, SP, 13601-901
Monday – Friday
08:00 – 17:00 EST