Contact Us

We look forward to working with you. From start to finish, we work to ensure that the testing process is efficient and effective for your business. We begin processing samples the day they are received, and our team of experts stands ready to assist with questions and suggestions along the way.

It’s easy to get started!

Set up New Customer ID Number: Complete the form below to discuss being a customer.

Submit Your Order: Unsure about what testing to select? Our Customer Service team can provide suggestions to ensure you receive the most accurate and efficient results based on your needs.

Collect and Package Samples: Test samples are collected by each customer/NQAC team as per the sampling plan and procedure defined for each product and are packed in appropriate containers and in proper conditions. The test samples are sent in a parcel or transport box via courier companies or collected by NQAC team in refrigerated vehicles. The Customers who are on SAP create Inspection Lot with corresponding Physical Sample Number and Material Number which available in Workload Planning Report (WPR) and these are then emailed to NQAC.

Customer Service can be contacted via email or telephone for guidance on an appropriate sample size for your submission and for packing tips.

Ship and Submit Samples: Ship samples to NQAC Dubai at the below address.

Samples are received Sunday-Saturday from 7:00 a.m.- 15:00 p.m. UAE. Samples received prior to 1:00 p.m. are processed the same day. If prior notification is give then critical samples will be prioritized.

 

Address for shipment

 

Nestlé Quality Assurance Center
NQAC Dubai
Nestlé Middle East Manufacturing L.L.C.
Al Maktoum International Airport Road – Gate 5
P.O. Box 664317
Dubai, UAE

Email: NQAC.Dubai@ae.nestle.com

 

Hours

Sunday – Saturday
7:00 a.m. – 3:00 p.m. UAE

Contact Us

Contact us now to learn more about our services and answer any questions you may have.
Our site uses cookies and other technologies to personalize your experience and better understand how you use the site.
Our site uses cookies and other technologies to personalize your experience and better understand how you use the site.